Privacy Policy

We take the protection of your privacy seriously.

This is our privacy policy. It sets forth how we collect, use, disclose, transfer, retain or otherwise process your personal data.

  1. Your Consent
  2. This privacy policy applies to any individual whose personal data is in our possession or is under our control. You are deemed to have accepted this privacy policy when you provide us with your personal data or otherwise interact with us. The provisions of this privacy policy is supplemental to any agreement or arrangement which you may have with us.

    You may withdraw your consent for us to collect, use or disclose your personal data, but this may affect our ability to service you.

  3. Changes to This Privacy Policy
  4. We may from time to time change this privacy policy by posting a revised version of this privacy policy on our website. The revised version will take effect from the published effective date, except where the revised version involves a substantial change, in which case we will provide you with at least one (1) months' prior notice on our website.

    If you continue to use our services after the notice period, you are deemed to have consented to the changes made in such revised version.

  5. Collection of Your Data
  6. We may from time to time collect your personal data for the relevant purposes. Depending on the specific nature of the interaction between us, personal data collected may include (but not limited to):

    1. general identification and contact information (such as, name, identification numbers, address, email address, telephone number, age, date of birth, gender, marital status, occupation, etc);
    2. financial information and account details (such as, bank account numbers, assets, liabilities, salary, etc);
    3. health and medical details (such as, medical report);
    4. employment history and academic qualifications;
    5. personal data of your next-of-kin;
    6. images, photographs, closed-circuit television (CCTV) footage, voice recordings and electronic communications;
    7. network usage data and other information which may be automatically collected by computer systems or otherwise automatically sent to us by your device or your service provider (such as, the webpages you access, your Internet Protocol (IP) address, your device unique identifier, your device type, your geo-location information, your mobile network information, referral URL, statistics on page views, etc);
    8. information from cookies, pixel tags, web beacons or similar technologies;
    9. other information you may provide us with.

    Your personal data may be collected:

    1. automatically (such as when your device or service provider automatically sends us that data);
    2. from you (such as when you submit information to us or correspond with us); and/or
    3. from third parties (such as when we receive references or referrals from our business partners).

  7. Use of Your Data
  8. We may use your personal data to:

    1. provide you with our services; monitor the services provided by us;
    2. communicate with you (such as via email, text messaging, online messaging, etc);
    3. verify your identity; conduct due diligence checks on you;
    4. conduct due diligence enquiries and comply with enforcement of tax, sanctions or prevention or detection of money laundering, terrorism financing or other unlawful activities;
    5. prevent, detect and investigate fraud, misconduct or other potentially prohibited or illegal activities; to monitor for any violations of our policies or terms and conditions;
    6. address or investigate any complaints, claims or disputes;
    7. handle requests for data access or correction;
    8. analyse and understand our clients; improve our services; coach employees and service providers; monitor for quality assurance;
    9. enforce any obligations owed to us;
    10. seek professional advice;
    11. prepare and maintain financial reporting, regulatory reporting, management reporting, risk management, audit and record keeping purposes;
    12. enable any actual or proposed assignee, transferee, participant or sub-participant of our rights, business or obligations to evaluate any proposed transaction; negotiate a business transaction, including (but not limited to) any financing, merger, acquisition or liquidation;
    13. manage our infrastructure and business operations (including information technology infrastructure) and complying with internal policies and procedures;
    14. comply with any applicable laws and requests from any governmental authorities (whether local or foreign);
    15. promote, market and publicise our services;
    16. complying with any applicable laws, rules, regulations, codes of practice or guidelines which are binding upon us (such as responding to regulatory complaints, disclosure to regulatory bodies, etc);
    17. any other purpose permitted or required by law or the relevant authorities.

  9. Disclosure and Transfer of Your Data
  10. We may from time to time disclose your personal data to any of our employees, personnel or to any of the following third parties (whether located in Singapore or elsewhere) for the purposes set out herein:

    1. our third party service providers, vendors or agents;
    2. our professional advisers (such as our auditors);
    3. any person to whom is permitted or required by any applicable law;
    4. any local or foreign regulatory body, governmental agency, statutory board, ministry, department or other governmental body and/or its officials, representatives or service provider;
    5. any permitted assigns.

    When we disclose your personal data to such persons, we will request that they also comply with this privacy policy and the provisions of the Personal Data Protection Act 2012 of Singapore.

    We may transfer, store, process and/or deal with your personal data outside of Singapore, in compliance with applicable data protection or privacy laws.

  11. Retention of Your Data
  12. Your personal data is retained for so long as the purpose for which it was collected remains and until it is no longer necessary for any other legal or business purposes.

  13. Access and Correction of Your Data
  14. You may request access to or make corrections to your personal data held by us, but we may charge a fee for processing your request for access.

    If you believe that any personal data we have of you is inaccurate, out of date, incomplete, irrelevant or misleading, please let us know. We will endeavour to respond within a reasonable time and, where necessary, promptly correct any personal data found to be inaccurate, incomplete or out of date.

  15. Our Website
  16. Links

    Our website may contain links to sites operated by third parties. Such links are not an endorsement of these third party sites nor of the third parties operating them. These third party sites may also have different data protection practices. We have no control over and do not take responsibility for these third party sites.

    IP Address

    When accessing or using our website, your Internet Protocol (IP) address may be automatically recorded and logged by our servers and/or any servers or equipment operated by third parties.

    External Hosts and CDN

    When accessing or using our website, certain components may be retrieved from servers operated by third parties. We may also use third party Content Delivery Networks (CDN) to improve the loading speed of our website. Accordingly, data relating to your access or use of our website may be collected by such third parties.

    Google Analytics

    Google Analytics is used on our website to collect traffic data. You can find out more about how Google collects and processes data here:

    Cookies and Related Technologies

    When accessing or using our website, we may store some data on your device using technologies such as cookies or other local storage provided by your browser or application. Such data is stored on your device to enable us to (a) provide you with our website; (b) customise our website for you; (c) recognise, identify or authenticate you; (d) collect traffic data and perform measurements for reporting purposes; (e) any other purposes set out herein.

    You are free to decline or block such data from being stored (insofar as your browser or application permits), but this may interfere with your access or use of our website and you may not be able to access or use certain features or functions.

    We may also use other technologies (such as a pixel tag or web beacon) for the purposes set out herein.

  17. Contact Us
  18. For any questions or requests relating to your personal data (including requests to access or make corrections to your personal data held by us), please contact our Data Protection Officer at:

    CTLC Law Corporation
    Attention: Data Protection Officer
    3 Raffles Place
    #06-01 Bharat Building
    Singapore 048617
    Email: [email protected]

Last updated on 1 May 2018.